Privacy Policy

This Privacy Policy explains what information Big Shot Drilling LLC collects through its website, how we use it, and how we protect it.

1. What we collect

When you submit an estimate request or contact form, we collect:

• Your name, company, email, and phone number
• Project details (location, type, size, soil conditions, etc.)
• Any notes or messages you include

When you visit the Site, we automatically collect:

• Your approximate location (city/region/country derived from IP address — not your exact address)
• Pages viewed, time of visit, and basic browser/device type
• Referring website (if any)

We do not use third-party advertising trackers or sell your information.

2. How we use your information

• To prepare estimates and follow-up bids for your project
• To contact you about your inquiry
• To improve our pricing models and services using aggregated, anonymized data
• To detect and prevent abuse, fraud, or scraping of our estimator
• To comply with legal obligations

3. Who we share with

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only with:

• Service providers who help operate the Site (e.g., hosting providers) under confidentiality obligations
• Law enforcement or regulators if required by law
• A successor entity in the event Big Shot Drilling LLC is sold or merged

4. Cookies and tracking

The Site uses minimal cookies necessary to operate (e.g., session management on the employee portal). We do not use advertising cookies or cross-site tracking.

5. Data retention

Estimate requests and contact form submissions are retained while you remain a customer or prospect. You can request deletion at any time by contacting us. Visitor analytics are retained for up to 24 months.

6. Security

We use reasonable technical and organizational measures to protect your information, including encrypted transmission (HTTPS), access controls on internal portals, and password hashing. No system is perfectly secure, and we cannot guarantee absolute security.

7. Your rights

You may request a copy of the personal information we hold about you, ask us to correct inaccuracies, or request deletion of your data. Contact us using the information on our home page.

8. Children

The Site is not directed at children under 13 and we do not knowingly collect information from them.

9. Changes

We may update this Policy. The "Effective" date at the top of the page reflects the most recent revision.

10. Contact

Questions about this Policy? Contact Big Shot Drilling LLC at the address and phone number on our home page, or via the contact form.